Refund policy

Returns

Due to the delicate nature of our products, returns are not accepted.

In the event you received the wrong item(s), a replacement is available.

Returns (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If at anytime you need to contact us, please send us an email at sales@sonosupplies.com. We will issue an RA for your item. Once the RA is issued you can send your item to:
SONO Supplies
ATTN: Returns
3631 San Gabriel River PKWY
Pico Rivera, CA 90660

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.